Cancellation, Return and Refund Policy
Last Updated: October 29, 2026
At Tryvazora, we want you to be satisfied with your purchase. We offer a 90-day return window for eligible products.
1. Order Cancellation
You may request cancellation of an order before it has been processed for shipment.
Contact us as soon as possible at info@tryvazora.com and include your order number.
Once an order has been processed or shipped, cancellation may no longer be possible. In that case, you may request a return in accordance with this policy.
2. 90-Day Return Window
You may request a return within 90 days after the date your order is delivered.
To be eligible for a return, the product should generally be:
- Unused
- In its original condition
- In its original packaging where reasonably possible
- Accompanied by the order information or proof of purchase
Certain products may not be eligible for return where applicable law permits an exclusion, including products that are personalized, made to order, or cannot reasonably be returned for health or safety reasons.
3. How to Request a Return
Before sending anything back, contact:
Include:
- Order number
- Name used for the order
- Reason for the return
- Photographs where the product is damaged, defective, incorrect, or materially different from the listing
Do not send products to an address without receiving return instructions from Tryvazora first.
A return address and applicable return instructions will be provided when your return request is approved.
4. Return Shipping
For a standard change-of-mind return, the customer may be responsible for return shipping costs unless otherwise required by applicable law or agreed by Tryvazora.
If the product is defective, damaged during delivery, incorrect, or materially different from the product ordered, contact us before returning it so we can determine the appropriate resolution.
5. Refunds
Once an approved return has been received and inspected, we will notify you whether the refund has been approved.
Approved refunds will generally be issued to the original payment method.
The time required for the refund to appear in your account depends on the payment provider and financial institution.
6. Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us at info@tryvazora.com as soon as reasonably possible.
Please provide photographs or other information that helps us assess the issue.
We may offer a replacement, refund, or other appropriate resolution depending on the circumstances.
7. Lost or Delayed Packages
If your order is delayed or appears to be lost during transit, contact us at info@tryvazora.com.
We may work with the shipping or fulfillment provider to investigate the shipment.
Delivery times are estimates and may be affected by carrier delays, customs processing, weather, or circumstances outside our control.
8. Exchanges
We do not guarantee direct exchanges. Depending on the circumstances and product availability, we may provide a replacement or refund instead.
9. Non-Returnable Items
Where permitted by applicable law, certain products may be excluded from returns because of their nature, including personalized or made-to-order products and certain products that cannot be returned for health or safety reasons.
Any applicable exclusion will be communicated on the relevant product page or before purchase.
10. Contact
For cancellation, return, or refund requests:
Tryvazora
Email: info@tryvazora.com
Website: https://tryvazora.com/