Refund policy
Return & Refund Policy
Last Updated: October 29, 2026
At Tryvazora, we want you to be satisfied with your purchase. If you are not completely satisfied, we offer a 90-day return period for eligible purchases.
1. 90-Day Returns
You may request a return within 90 days from the date your order was delivered.
To qualify for a return, the item must generally:
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Be unused and in its original condition
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Be returned with its original packaging, where reasonably possible
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Include proof of purchase or your order number
Items that have been used, damaged after delivery, or altered may not qualify for a refund.
2. How to Request a Return
Before returning an item, contact us at:
Please include your:
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Order number
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Name used for the order
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Reason for the return
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Photos of the product if it is damaged, defective, or incorrect
Do not send your item back before contacting us and receiving return instructions.
Once your return request is approved, we will provide the appropriate return instructions.
3. Return Shipping
For returns due to a change of mind or other reasons unrelated to a product defect, the customer is responsible for return shipping costs unless otherwise required by applicable law.
If you received a defective, damaged, incorrect, or materially different item, contact us before returning it. We will review the issue and determine the appropriate resolution.
4. Refunds
After we receive and inspect an approved return, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method.
Please allow additional time for your bank or payment provider to process and display the refund.
5. Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, contact us at info@tryvazora.com as soon as possible.
Please provide photographs showing the issue so that we can investigate and provide an appropriate solution.
Depending on the circumstances, we may offer:
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A replacement
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A refund
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Another appropriate resolution
6. Order Cancellation
You may request cancellation before your order has been processed for shipment.
Contact us at info@tryvazora.com as soon as possible with your order number.
Once an order has been processed or shipped, cancellation may no longer be possible. In that situation, you may request a return under this policy.
7. Non-Returnable Items
Certain products may not be eligible for return where permitted by applicable law, including personalized or made-to-order products and products that cannot reasonably be returned for health or safety reasons.
Any applicable return restrictions will be communicated on the relevant product page.
8. Return Address
Please do not send returns to an address found elsewhere on our website or shipping package without contacting us first.
Return instructions and the applicable return address will be provided after your return request has been reviewed and approved.
9. Contact Us
For all return, refund, or cancellation requests:
Tryvazora
Email: info@tryvazora.com
Website: https://tryvazora.com/